Getting started
Set up your LifeVault
Start with your people, one important record and a document.
Last updated: 9 August 2026
HELP CENTRE
Clear answers, close to the moment you need them.
Browse practical guidance or contact support. For account, security and data choices, start in Settings.
Documents
Store it once. Link it where it matters.
Upload, review and connect a document to the right information.
Last updated: 9 August 2026
Will
What does an executor do?
An executor deals with an estate after death. They can also inherit.
Last updated: 9 August 2026
Trusted Access
How does Trusted Access work?
Owners choose permissions; death and incapacity are manually reviewed, separate processes.
Last updated: 9 August 2026
Voice & AI
Can I talk instead of type?
Yes. Review every transcript and interpretation before it becomes a record.
Last updated: 9 August 2026
Privacy & data
Download or close my account
Use Settings for a structured export and a verified closure request.
Last updated: 9 August 2026
Security
Report a security concern
Contact support promptly; do not include passwords or sensitive credentials.
Last updated: 9 August 2026
Billing
Manage my plan
Billing portal actions appear only when a provider is configured.
Last updated: 9 August 2026